Streamline processes by improving automation without compromising on quality or customer satisfaction.
process manufacturers are working to become more focused on the customer by integrating
sales, marketing, and service processes. They want to reduce the amount of time
it takes to win business, become more successful in their marketing efforts,
and develop stronger relationships with existing customers for recurring
offers Pivotal CRM, meeting the complex needs of process manufacturers. With
the ability to capture, analyze, and act on customer intelligence, you can
aggregate and review information across the business, gathering insight to
guide effective decision-making and more easily adapt to a constantly changing
Aptean CRM Solutions
Pivotal CRM Service Automation
Who it’s for
Pivotal CRM is a complete service automation system that helps you capture, manage, and quickly resolve customer service and support requests, without losing sight of up-selling and cross-selling opportunities.
How it’s different
Flexible Pivotal CRM technology enables you to rapidly and cost-effectively implement a system that automates even complex, unique service processes. Give your service team the ability to resolve customer inquiries in a personalized, but repeatable manner that accelerates incident resolution and improves customer satisfaction.
Why you need it
If you are ready to take your organization to the next level, Pivotal CRM is positioned to get you there by aligning your business processes with the technology needed to optimize your operations so you can set your sights on bigger things. Build, grow and drive your business forward with CRM that maps to your customers’ needs.
Pivotal Sales is a complete Sales Force Automation (SFA) solution that gives salespeople the tools they need to focus their efforts and maximize their time, while empowering sales managers to effectively oversee and forecast sales. Pivotal CRM automates every stage of the sales cycle, ensuring you capture every opportunity.
How’s it different
Every aspect of Pivotal CRM Sales is designed to help you hit your number. From time-saving automated features to enhanced collaboration, you’ll have support at each stage of your sales cycle. Pivotal CRM’s flexible technology gives you the power to cost-effectively mold Pivotal Sales to match your desired sales process, without compromise. Pivotal Sales lets you embed a consistent, competitive sales methodology right into your CRM system.
Why you need it
Your sales process is the cornerstone of your competitive success. Pivotal CRM Sales helps you refine, automate, and streamline your sales process to accelerate the sales cycle, reduce administrative burden, and secure better sales results. Pivotal CRM Sales helps you collaborate better to win new business, use social media to leverage social networks and build relationships, empower your sales staff in the field to work more efficiently with any device, align more closely with your marketing organization, be more strategic in defining account strategies, and most importantly, create and maintain a stronger relationship with existing customers to maintain their loyalty.
Flexible Pivotal CRM Sales technology enables you to rapidly and cost-effectively implement a system that automates even complex, unique service processes. Give your service team the ability to resolve customer inquiries in a personalized, but repeatable manner that accelerates incident resolution and improves customer satisfaction.
Pivotal CRM Marketing Automation is for companies that want more
out of their marketing efforts. They want to measure the impact of every
campaign on the sales pipeline—optimizing them for maximum value.
Having a decisive competitive advantage in your market begins
with smart marketing. While other CRM systems just track marketing campaigns
and contacts, Pivotal offers solutions that make you more effective: Pivotal
CRM eMarketing and Pivotal CRM Marketing Automation.
Pivotal eMarketing enables you to harness the data inside your
Pivotal CRM database to conduct segmented, personalized electronic
communications quickly and cost-effectively. This easy-to-use tool features an
easy-to-follow, step-by-step campaign designer, enabling you to quickly design
and schedule campaigns, as well as track their success.
If you have more advanced needs, Pivotal CRM Marketing
Automation is a highly efficient marketing automation and lead management solution
that enables you to conduct even the most complex multi-channel campaigns.
Foster relationships with the right prospects over time, ultimately cultivating
easier sales and satisfied customers.