Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Blog PostNov 23, 2021Black Friday Shopping: Supporting Vulnerable CustomersWe look at how financial services businesses can ensure the fair treatment of their vulnerable customers at this busy time.Learn More
Blog PostNov 8, 2021Rising Complaint Numbers – How To Prepare For What’s NextWith supply chain disruption likely to increase customer complaints further, it’s time to prepare your business for this upturn with a complaints management system.Learn More
Success StoryOct 28, 2021Aptean Retail ERP Helps Kingstown Associates Turn Business into Multi-Channel Retail OperationUsing Aptean Retail ERP, leading UK mail order company, Kingstown Associates was able to turn its business into a multi-channel retail operation.Read story
Success StoryOct 26, 2021Astley Clarkes Uses Aptean Retail ERP to Secure Place as Global Omnichannel RetailerBritish jewelry retailer, Astley Clarke, saw 25% business growth and improve customer service levels with Aptean Retail ERP. Find out how, now.Read story
Success StoryOct 22, 2021Aptean Routing Helps Blackheath Products Cut Mileage by 20%Implementing Aptean’s advanced routing and scheduling system enabled Blackheath to cut mileage and reduce planning time by 75%. Find out how, now.Read story
Press ReleaseSep 28, 2021Aptean Proof of Delivery Wins UK Technical Communication Merit AwardOnline Help Platform Recognized for Superior Navigation and Catered ContentRead more
Blog PostJul 23, 2021Complex Complaints – Why First Point of Contact Resolutions Aren’t Always BestWhen it comes to complex complaints, it feels as if quality and speed are often going head to head, but which should you really be prioritizing for customer experience?Learn More
Blog PostJun 16, 2021Post-Pandemic: What's Next for Financial Services?Are you ready for the "new normal"? We take a look at the potential challenges of the post-pandemic financial services industry and how you can rise to them.Learn More
Success StoryJun 2, 2021Aptean Proof of Delivery Success Story: DreamsPlay story
- Press ReleaseMay 27, 2021Aptean and Its Customers Win Gold at 2021 UK Complaint Handling Awards CeremonyAtlanta Group, Close Brothers and MotoNovo Finance Recognized for Service Excellence Powered by Aptean Respond
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Success StoryMay 26, 2021Aptean Routing & Scheduling Success Story: Martin BrowerPlay story
Success StoryMay 20, 2021Aptean Routing & Scheduling Success Story: WarburtonsPlay story
DatasheetMay 10, 2021Aptean Routing & Scheduling Calidus EditionSpecific operations require varying levels of optimization and planning, all of which are offered comprehensively within our software.Download
DatasheetMay 3, 2021Aptean Respond - Pre-ProductionTest-Drive the Latest Respond FunctionalityDownload
DatasheetApr 28, 2021Aptean Respond - Training PackagesEmpower Your Team to Get the Most Out of RespondDownload
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