Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Blog PostNov 9, 2022The New Consumer Duty: The Time to Act is NowHow can complaints management systems and their associated data help financial services businesses ensure they’re ready for the new Consumer Duty?Learn More
eBookNov 7, 2022Aptean Food & Beverage eBook: Aptean Global Food and Beverage OutlookDiscover how food manufacturers, producers and distributors can prepare for the 6 trends that will influence the food industry in 2023.Download
Blog PostNov 3, 20226 Trends That Will Define Food Production in 2023Discover what over 650 food and beverage companies identified as the biggest trends they’ll be focussing on to prepare for market changes heading into 2023.Learn More
Press ReleaseOct 24, 2022Aptean Expands Capabilities for Wholesalers and Distributors in the UK Through Acquisition of Merlin Business Software LimitedFlexible, Modular ERP Solution for Small and Medium-Sized BusinessRead more
eBookOct 18, 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions facilitated by Aptean and The Collaboration Network since January 2022.Download
Blog PostOct 17, 2022A Full Recap of Aptean Accelerate 2022We recap the topics discussed, insights shared and compelling thought leadership provided by our range of speakers at Aptean Accelerate.Learn More
Blog PostOct 14, 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.Learn More
Digital ToolsOct 13, 2022Food and Beverage Sustainability QuizIs your food business doing enough to engage sustainability-conscious consumers? Take our 3-minute quiz to rate your sustainable credentials and plan the next step towards reducing your carbon footprint.Take quiz
Blog PostSep 29, 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog PostSep 14, 2022Choosing a Complaint Management System: Everything You Need to KnowMore businesses are turning to tech for help with their complaints, but with so many systems to choose from, what should you be looking for? Find out now.Learn More
eBookSep 14, 2022Aptean Food & Beverage eBook: Sustainable Production and DistributionSustainable food production and distribution is easier to achieve when broken down into a play-by-play strategy. Aptean has collated key plays for your sustainability strategy.Download
WhitepaperAug 30, 2022Aptean Food & Beverage ERP Whitepaper: Traceability - The Importance of Supply Chain Visibility and the Technologies that Power ItDiscover key benefits of best practices and top ways to improve performance.Download
InfographicJul 29, 2022Build an Agile Food and Beverage Business in 3 Strategic StepsFollow Aptean’s 3-step strategy to enhance your operational agility, lower production costs and identify new revenue streams.Download
WhitepaperJul 20, 2022Aptean EAM Whitepaper: No Spare Parts - Your Ultimate Guide to Plant Optimisation and Managing CostsEAM is defined as a set of processes and tools that allow companies to track and manage their physical assets throughout their lifecycle.Download
Blog PostJul 7, 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.Learn More
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