{"data":{"contactUsButtonFormComponentCollection":{"items":[{"formBlurb":{"json":{"data":{},"content":[{"data":{},"content":[{"data":{},"marks":[],"value":"See how you can drive operational efficiency and growth. Just enter your details and we’ll be in touch to arrange your personalised demo at a time that suits you.","nodeType":"text"}],"nodeType":"paragraph"}],"nodeType":"document"}},"secondaryFormBlurb":null,"ctaText":"Request Demo","marketoFormId":"3925","formHeading":"Request your free personalised demo.","successSubmissionMessage":"Your request has been submitted! An Aptean specialist will be in touch soon.","successSubmissionCta":"Continue Exploring","successSubmissionLink":null,"showSplitFormLocal":true,"ctaOverrides":{"food":[{"ctaText":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":true,"secondaryFormBlurb":"“The reason we chose to work with Aptean was that we could see that the team was both flexible and aligned to our culture of getting things done.” - Finnebrogue Artisan","viewModalBackground":"gradient","formImageTopPosition":false,"successSubmissionCta":"","successSubmissionMessage":""}],"apparel":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":true,"secondaryFormBlurb":"“It was important for us to work in partnership with an industry expert who understands this unique and highly competitive market sector. The modular design of Aptean’s software has allowed us to choose a system to meet the exact needs of our business.” - Simon Jersey","viewModalBackground":"gradient","formImageTopPosition":false,"successSubmissionCta":"","successSubmissionMessage":""}],"biotech":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":false,"viewModalBackground":"","formImageTopPosition":"","successSubmissionCta":"","successSubmissionMessage":""}],"company":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":false,"viewModalBackground":"","formImageTopPosition":"","successSubmissionCta":"","successSubmissionMessage":""}],"process":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":false,"viewModalBackground":"gradient","formImageTopPosition":true,"successSubmissionCta":"","successSubmissionMessage":""}],"equipment":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":false,"viewModalBackground":"dark","formImageTopPosition":true,"successSubmissionCta":"","successSubmissionMessage":""}],"financial":[{"ctaText":"","formImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/Shc0QIUOYkJqsM4Y1n92H/42596789ef01853b5dc49e7b0be97902/card-putting-complaints-heart-of-your-business.jpg","description":"Support team"},"formHeading":"","marketoFormId":"","showModalSide":true,"secondaryFormBlurb":"“The increased automation across all areas of the end-to-end customer complaint journey has led to major efficiency savings for us.” - Eric Insurance","viewModalBackground":"gradient","formImageTopPosition":false,"successSubmissionCta":"","successSubmissionMessage":""}],"industrial":[{"ctaText":"","formBlurb":"","formImage":"","formHeading":"","marketoFormId":"","showModalSide":false,"viewModalBackground":"gradient","formImageTopPosition":false,"successSubmissionCta":"","successSubmissionMessage":""}],"distribution":[{"ctaText":"","formBlurb":"","formImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/kLu8kq2V8fVT3JcKG73M3/312ac0507131f13af231cecaf242e824/card-delivery-routing-hand-in-hand-customer-service.jpg","description":"Proof of delivery package signature"},"formHeading":"","marketoFormId":"","showModalSide":true,"secondaryFormBlurb":"“In partnership with our business—and working closely with our planning, transport and IT teams—Aptean has helped us maximise the return on our investment. For me, Aptean is the number one provider of route optimisation software.” - AKI Group","viewModalBackground":"gradient","formImageTopPosition":false,"successSubmissionCta":"","successSubmissionMessage":""}],"showModalSide":true,"viewModalBackground":"dark","formImageTopPosition":false},"ctaOverridesBySolution":null,"ctaNavOverrides":{"contact-us":[{"formImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/2pKMAiIzK77y9FegM9qqAt/a308322ca6a6c31077d450b99038d7fb/card-man-on-tablet.jpg","description":"Man on tablet"},"formHeading":"Request a callback","marketoFormId":"1086","showModalSide":true,"secondaryFormBlurb":"

Want to see how Aptean software can benefit your business? Fill out the form, and we'll be in touch within 24 business hours.

Need support? Visit our support page here.

Interested in a partnership? Contact us here.

","viewModalBackground":"gradient","formImageTopPosition":false,"usePreferredIndustrySettings":false}],"request-demo":[{"formBlurb":"See how you can drive operational efficiency and growth. Just enter your details and we’ll be in touch to arrange your personalised demo at a time that suits you.","formHeading":"Request your free personalised demo.","marketoFormId":"2781","showModalSide":true,"viewModalBackground":"dark","formImageTopPosition":false,"secondaryFormBlurb--NOT-USED":"“The fact that Aptean allows customers to feed best practice requirements from our industry into the product is a big benefit that I don’t see with other companies.” - Litehouse Foods","usePreferredIndustrySettings":false}],"request-pricing":[{"formBlurb":"Just enter your details and one of our team members will be in touch with pricing information shortly.","formHeading":"Request your no-obligation quote.","marketoFormId":"2902","showModalSide":true,"viewModalBackground":"dark","formImageTopPosition":true,"usePreferredIndustrySettings":false}],"product-tour-fb-erp":[{"formBlurb":"Discover all the powerful features of Aptean Food & Beverage ERP at your own pace. Simply fill out the form (it takes less than a minute), and you'll get instant access to the full tour.","formImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/1KfGRygs3YFZmosOp5Vlca/31567aec3a37cc12fbd85e0f8d37e662/image.png","description":"Aptean_F-B_Tour"},"formHeading":"Start Your Self-Guided Product Tour","openInNewTab":true,"marketoFormId":"4958","showModalSide":true,"productDemoUrl":"https://tours.aptean.com/hub/gxqtksmxevsy","secondaryFormBlurb":"","viewModalBackground":"dark","formImageTopPosition":false,"usePreferredIndustrySettings":false}]},"styleOverrides":{"cta-btn":{"border":"3px solid #000","bgColor":"#e6612d","fontColor":"#fff","arrowColor":"white","hoverColor":"#e6742d"}},"logicalConditions":{"pageExclusion":["contract-manufacturing"]},"formImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/76GNgtGH74fl2moQv1IxRn/6ccd418771835eaa211546148c959cd8/card-ui-request-your-free-personalized-demo.webp","description":"UI laptop","width":1360,"height":772},"logoImage":{"url":"https://images.ctfassets.net/grb5fvwhwnyo/2OrSY93zT45bGiF64OBjcT/b095d6eb9e10809fcacb07f93af0795e/logo_awards.png","description":"Aptean awards","width":1360,"height":173}}]}}}

Aptean Respond: The £9 Billion Blind Spot: How CRM Falls Short in Complaints Management