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- Blog Post Feb 2, 2021CCPA Compliance: 7 Lessons to Learn From Similar European RegulationsWhen it comes to data protection compliance for laws like CCPA, there is a lot of opportunity for US businesses to learn from the GDPR experiences of their European peers.
- Blog Post Dec 10, 20205 Lessons Learnt From the Global Complaints LandscapeFor Australian financial services firms looking to comply with ASIC’s RG 271, there are various lessons that can be learnt from the global complaints landscape.
- News Jul 8, 2020MyCustomerTwo years of GDPR: How compliance can help CX
- Press Release Sep 12, 2019New Aptean Respond Release Improves Customer Interactions, Offers Integrated Survey ToolAptean has released Aptean Respond 8.0, a new module which embeds a customer feedback workflow in the Respond case management platform.
- Blog Post Jan 16, 2018How Companies Can Find a New Normal after GDPRThe right to privacy has long been a concern in Europe, with laws going back over 30 years.
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