Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Blog PostJan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog PostJan 25, 2023The 4 Biggest Food Supply Chain Issues and How Purpose-Built Software Can Help You OvercomeFrom fluctuating demand to labor shortages, supply chain issues have a profound effect on your food business. Discover how purpose-built software helps negate this.Learn More
Blog PostJan 25, 20232023 Manufacturing Forecast: 4 Insights That Will Shape Your Growth StrategyNew research from Aptean reveals what North American manufacturers are focused on to boost growth in 2023. Get the top insights now.Learn More
Blog PostJan 19, 2023Our Best Food & Beverage Blog Posts of 2022: Jumpstart Your New Year and Get Up to SpeedGet a jumpstart on the 2023 objectives for your food and beverage business by taking a look at our best insights from 2022. Explore the list now.Learn More
Blog PostJan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog PostJan 12, 2023Product Lifecycle Management Software: Tools for Every Professional on Your TeamFrom design teams to compliance experts, there are many departments involved in the NPD process and your PLM system should be built for all of them.Learn More
Blog PostJan 5, 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.Learn More
Blog PostJan 5, 20234 Key Dessert Industry Trends and How Industry-Specific Software Helps Produce Sweet SuccessWhether it’s increased demand, healthy alternatives or on-the-go snacking, discover how the right tech helps you capitalize on the top dessert industry trends.Learn More
Blog PostDec 27, 2022Leveraging Complaints Data: Unlock the Value of Your DataThere’s untapped value at the heart of your complaints function—here’s how to unlock it and what it can do for your financial services business.Learn More
Blog PostDec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog PostDec 15, 2022Critical Complaint Handling KPIs for Driving Good OutcomesKPIs are critical for complaint handling, but are you tracking the right metrics to deliver the insights you need and drive improvement? Find out, now.Learn More
Blog PostDec 14, 2022How an ERP for Spice Manufacturing Helps Your Business Succeed in 3 Critical Operational AreasAfter the recent surges in demand, there’s no better time to implement a specialized system to help your business capitalize and triumph in this dynamic space.Learn More
Blog PostDec 7, 2022Why You Need Food Safety ERP FunctionalityYou know that food safety management cannot be ignored, but it doesn’t need to be the complex chore it often is. Discover how ERP software helps reduce the burden.Learn More
Blog PostDec 1, 2022The FDA Food Traceability Final Rule: 7 Ways Aptean Food & Beverage ERP Helps Keep Your Business CompliantAs the FDA’s traceability requirements ramp up, we take a look at how Aptean’s ERP software helps your food and beverage business comply. Find out how, now.Learn More
Blog PostDec 1, 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.Learn More
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