Optimize Your Field Service
Food Service Software helps manufacturers and distributors of commercial, restaurant and other industrial food equipment handle all aspects of business operations.
All-in-one HVAC Software gives heating, air conditioning and ventilation companies the tools they need to manage the many moving parts of their business.
Garage Door Software facilitates operations for residential and commercial garage door companies in overhead door sales, installation, maintenance and service.
Electrical Contracting Software provides robust features for technicians in the field for electrical installation, service, maintenance and repair.
Scheduling and Accounting Features
Efficient call handling, scheduling, dispatching, parts/labor entry and flexible billing
Maintenance of parts lists and knowledge base articles
Billing of third-parties such as manufacturers or insurance companies
Warranty identification to adjust billing
Ability to enter user-defined equipment types and define multiple warranty periods/service intervals
Inventory and Reporting Features
Equipment tracking and history
Maintenance of inventory information
Accessibility to work order calendar, with drilled down details available
Web-based mapping integration to locate customer sites/optimize routes
Job-based estimates and cost tracking
Multiple views and reports to track services from work order through billing
Top 5 Reasons Field Service Companies Choose Aptean
Personnel can receive jobs, perform site inspections, see site notes, upload photos and add inventory and/or labor to scheduled work orders. Get signature approval on work performed while at the client’s site, repair history, receive payment and much more.
Get a real-time look at your inventory quantities, counts, on hand versus committed inventory and the ability to see what job inventory items are committed to. You can also have an unlimited number of inventory locations to choose from all from the field.
Schedule and Dispatch
Schedule and Dispatch
Easily organize your technicians by assigning them to zones or by attaching them to a particular dispatcher.
Generate flexible, comprehensive reports on an as-needed basis or automated for different roles within your company. Drill down into interactive report information to see inventory documents, source transactions, personnel data and more.
Easily turn a customer call or request into a work order, add labor codes and inventory items in the field or at the back office level and convert to an invoice once the job is complete.
Ready to start transforming your business?
We’ve got the specialized industry software to help your organization thrive.