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Blog Post 10 Ago 2023The Rising Threat of Ransomware Attacks: Leveraging Cloud Technology for Ransomware ProtectionRansomware attacks can cost millions and damage your brand. Discover how cloud-based solutions can help strengthen your business with ransomware protection.Learn More
eBook 18 Oct 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions of the Complaints Coffee Club facilitated by Aptean and The Collaboration Network since January 2022.Download
Blog Post 7 Jun 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.Learn More
eBook 13 Abr 2022Aptean Respond eBook: The Heart of the UK Complaints CommunityLearn insights from the Complaints Coffee Club, a platform from the Collaboration Network sponsored by Aptean. Click here to explore, now.Download
eBook 12 Abr 2022Aptean Respond eBook: Achieving Customer Service ExcellenceA purpose-built complaint and case management system can elevate the experience of your customers. Click here to see how Aptean Respond clients benefit from our industry-specific solution.Download
Blog Post 22 Feb 20224 Common Food and Beverage Facility Safety Concerns and How to Overcome ThemFind out how to overcome these common safety concerns on order to safeguard the well-being of your employees and make your facilities safer.Learn More
Blog Post 7 Feb 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
Blog Post 26 Ene 2022How to Prepare for a Food Safety Audit: Understanding Regulations and Ensuring ComplianceA food safety audit doesn’t have to seem like a threat. By understanding the regulations and following a clear checklist you can ensure compliance with ease.Learn More
Blog Post 5 Ene 2022Make Customers Feel Valued Through the Complaints JourneyIt’s quicker and easier than ever for your customers to switch suppliers. So you have to up your game, making them feel valued throughout the complaint process.Learn More
Blog Post 5 Ene 2022Fight Food Safety Risks on 5 Key FrontsMinimizing food safety risk is critical, not only for consumer health, but for your brand’s reputation and profitability too. Here are five key fronts to focus on.Learn More
Blog Post 16 Dic 2021Preparing for the New FDA Food Traceability GuidelinesThe FDA’s new “Proposed Rule for Food Traceability” looks set to tighten legal traceability requirements. Let’s take a look at what that means for your business.Learn More
Blog Post 23 Nov 2021Black Friday Shopping: Supporting Vulnerable CustomersWe look at how financial services businesses can ensure the fair treatment of their vulnerable customers at this busy time.Learn More
eBook 19 Nov 2021Aptean Respond eBook: Customer Vulnerability - Putting Guidance into PracticeLearn how organisations can drive positive change and support vulnerability within their customer experience. Find out how, now.Download
Blog Post 10 Nov 2021Aptean’s Food and Beverage 2021 Global Symposium – Pioneering in the Protein Sector Session RecapWe recap Joel Crews’s session at our Global Food and Beverage Symposium focusing on the changes the pandemic has wrought on the meat and poultry sector.Learn More
Blog Post 3 Nov 2021Ensuring Data Security and Continuity of Operations with Aptean Food & Beverage ERPFind out how our food ERP system is designed to protect your most valuable assets and how cloud implementation offers even more data security.Learn More
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