Aptean Insights
Que vous recherchiez des informations sur un secteur en particulier, sur des produits, sur les événements à venir ou encore nos dernières actualités : c'est ici. Parcourez les catégories ou contactez l'un de nos experts si vous avez une question.
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Résultats
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Blog PostJan 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog PostJan 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog PostJan 5, 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.Learn More
SuccèsDec 28, 2022Aptean Respond Case Study: Eric InsuranceAptean Respond helps Eric Insurance achieve RG 271 compliance, as well as the financial savings from increased efficiency and automated controls.Download
Blog PostDec 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog PostDec 1, 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.Learn More
Blog PostNov 3, 20224 Big Challenges in the Bakery Industry and How the Right Software Makes All the DifferenceFrom shelf life and allergen management to supply chain disruptions and changing consumer preferences—here’s how to tackle your top bakery manufacturing challenges.Learn More
Blog PostNov 1, 2022Health Is Wealth: Capitalize on Healthy Food and Beverage Trends with an Industry-Specific PLMTo capitalize on the growing trend for healthier food and beverage products you’ll need an optimized new product development process. Enter industry-specific PLM.Learn More
Blog PostOct 17, 2022A Full Recap of Aptean Accelerate 2022We recap the topics discussed, insights shared and compelling thought leadership provided by our range of speakers at Aptean Accelerate.Learn More
Blog PostOct 14, 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.Learn More
Blog PostSep 29, 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog PostAug 31, 2022The Food and Beverage Industry GlossaryA round-up of the most commonly used food and beverage industry terms and phrases with expanded definitions and links to further information.Learn More
Blog PostAug 3, 2022What It Takes To Be Fully Recall-Ready in the Food and Beverage IndustryRecalls can have a staggering impact on any food or beverage business, but there’s nothing to fear if you’re confidently recall-ready—here’s how to get there.Learn More
Blog PostAug 2, 20225 Défis pour votre entreprise de biens de consommation et comment le meilleur logiciel PLM vous aide à les releverFace à la pression de toutes parts (agences gouvernementales et acheteurs avertis pour n'en citer que deux), le logiciel PLM est la clé du succès pour les entreprises de biens de consommation.En Savoir Plus
Blog PostJul 28, 20226 Trade Promotion Best Practices for Snack BrandsCheck out our six top tips for in-store trade promotions to help position you snack products for success and boost profits.Learn More
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