Aptean Insights
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- WhitepaperJun 21, 2022Aptean Food & Beverage ERP Whitepaper: Moderniseren, Optimaliseren, Strategisch PlannenDe voedings- en drankenindustrie is kwetsbaar voor externe druk - van de wereldwijde pandemie tot de stijgende brandstof- en energiekosten, oncontroleerbare factoren beïnvloeden elk element van het productieproces.
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- BlogJun 8, 2022Ensuring Five-Star Complaint Handling ExcellenceFinancial services businesses face more complaints and higher customer expectations than ever. How can they improve complaint handling? Find out how, now.
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- BlogMay 20, 2022Leveraging Complaints Data: What Does It Look Like in Practice?We delve deeper into the issue of operational reporting, looking at the practicalities of deriving invaluable business insight from your complaints data.
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- BlogApr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.
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- eBookApr 13, 2022The Heart of the UK Complaints CommunityThis eBook shares insights from the Complaints Coffee Club, a platform from the Collaboration Network supported by Aptean.
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- eBookApr 12, 2022Aptean Respond eBook: Achieving Customer Service ExcellenceCustomer success stories with Aptean Respond
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- WhitepaperMar 31, 2022Aptean Food & Beverage ERP Whitepaper: Omgaan met disrupties in de voedsel- en drankenindustrieHoe technologie helpt in deze dynamische markt
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- BlogMar 30, 2022Significant Complaint Handling Results for BGL InsuranceUsing Aptean’s complaints management system to facilitate a quick shift to home-working and increase efficiencies, BGL was able to tangibly improve customer outcomes.
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- WhitepaperFeb 23, 2022Aptean Food & Beverage ERP Whitepaper: Een gedegen adoptietraject is cruciaal voor het succes van een ERP-implementatie9 voorwaarden voor optimaal rendement uit je nieuwe ERP-pakket
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- SuccesverhaalFeb 21, 2022Aptean Respond Case Study: BGL InsuranceComplaint management platform facilitates home-working while delivering operational efficiencies and customer service improvements
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- SuccesverhaalFeb 9, 2022Leading Pharmaceutical Company Increases Efficiencies by 20% with Aptean Proof of DeliveryFind out how a national pharmaceutical company that serves communities throughout the U.K. increased efficiencies by 20% with Aptean.
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- Press ReleaseFeb 4, 2022Aptean breidt productie- en supply chain-aanbod uit door overname van Objective Holding van Alpina Partners en particuliere aandeelhouders (1)Transactie zet de snelle uitbreiding van Aptean naar Europa voort
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- BlogFeb 2, 2022The FCA’s Proposed Consumer Duty: The Next StepWith the FCA’s New Consumer Duty in its second consultation period, take a look at what’s changed and what this means for the UK’s financial services sector.
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- Press ReleaseDec 22, 2021Aptean Expands UK Presence and Offerings through Acquisition of Systems Integration (Trading) LimitedProvides Highly Complementary ERP and MES Solutions to Aptean’s Food and Beverage Solutions.
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- BlogNov 23, 2021Black Friday Shopping: Supporting Vulnerable CustomersWe look at how financial services businesses can ensure the fair treatment of their vulnerable customers at this busy time.
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