Aptean Insights
Of je nu op zoek bent naar branche-informatie, productdetails, aankomende evenementen of ons laatste nieuws: je vindt het hier allemaal. Bekijk onderstaande categorieën of neem voor vragen contact op met een van de experts.
(1)
Resultaten
Weergegeven1-15van69
BlogMay 20, 2022Leveraging Complaints Data - What Does It Look Like in Practice?We delve deeper into the issue of operational reporting, looking at the practicalities of deriving invaluable business insight from your complaints data.Learn More
BlogMay 11, 2022Benefits of Using a Complaint Management System to Manage RG 271 ComplianceTo ensure you get RG 271 compliance right first time, what should you be looking for in a CMS and how can you ensure an effective and efficient implementation?Learn More
BlogApr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.Learn More
eBookApr 12, 2022Aptean Respond eBook: Achieving Customer Service ExcellenceCustomer success stories with Aptean RespondDownload
BlogMar 30, 2022Significant Complaint Handling Results for BGL InsuranceUsing Aptean’s complaints management system to facilitate a quick shift to home-working and increase efficiencies, BGL was able to tangibly improve customer outcomes.Learn More
BlogMar 15, 2022Respond Now – The Key to SME RG 271 ComplianceWith the pressure on to ensure RG 271 compliance, Respond Now is here to level the playing field for Australian financial services SMEs.Learn More
BlogFeb 2, 2022The FCA’s Proposed Consumer Duty: The Next StepWith the FCA’s New Consumer Duty in its second consultation period, take a look at what’s changed and what this means for the UK’s financial services sector.Learn More
BlogJan 26, 2022RFP Best Practice: The Key to Finding the Right IP Sequence Search SolutionChoosing the right IP search solution can be a long, complicated process, but using an RFP template can make all the difference. Find out how, now.Learn More
BlogJan 5, 2022Make Customers Feel Valued Through the Complaints JourneyIt’s quicker and easier than ever for your customers to switch suppliers. So you have to up your game, making them feel valued throughout the complaint process.Learn More
BlogDec 20, 2021RG 271 – How the Right Technology Can Ensure Cost-Effective ComplianceFind out how the right complaints management system can help Australian financial services firms ensure efficient and cost-effective RG 271 compliance.Learn More
BlogDec 13, 2021How Can Your Complaint Teams Better Manage Changing Customer BehaviorsChanging customer behaviors are impacting your team and resolutions—here’s what you can do to better manage the process and help your team.Learn More
BlogNov 30, 2021RG 271 Compliance: Does Your Business Pass the Test?With the RG 271 deadline now passed, your business must be compliant. That’s why we’ve compiled this checklist to ensure you’re ticking all the right boxes.Learn More
eBookNov 19, 2021Aptean Respond eBook - Customer Vulnerability: Putting Guidance into PracticeHow Organisations Can Drive Positive Change and Support Vulnerability Within their Customer ExperienceDownload
- ToolsetNov 19, 2021Aptean Respond RG 271 Compliance CalculatorRG 271 is here. Test your RG 271 compliance with our self-assessment calculator.
Take assessment
BlogNov 16, 2021Optimize Your Pricing Strategy: Understanding Allowances and DiscountsFor consumer goods distributors like you, effectively managing allowances and discounts is key to balancing retailer satisfaction and a healthy profit margin.Learn More
Klaar om uw bedrijf naar een hoger niveau te tillen?
We hebben de gespecialiseerde software om uw organisatie verder te helpen.
