Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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- Blog Post 30 Jan 2024Transform Your Fleet Operations With These 3 Transport Management SolutionsLooking to slash fleet costs? Elevate your customer service game? Transform your logistics operation? Find out how with advanced tools built for the job.
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- Blog Post 10 Jan 2024Complaint Handling Software: Benefits Beyond the Complaints TeamThe best complaint handling software delivers value to your customers and internal stakeholders right across your organisation. Explore those benefits today.
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- Blog Post 4 Jan 2024How the Right Complaint Management Solution Can Help Insurers Optimise Claims HandlingImplementing the right complaint management solution can help insurance companies with more than just complaints. Discover how, now.
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- Blog Post 17 Oct 2023Boost Customer Experience With Uncompromising Food Quality AssuranceWith more competition than ever, customer satisfaction is key to your profitability. Discover how software helps you tackle five major facets of product quality.
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- Blog Post 10 Oct 2023How ERP Software for Dairy Industry Businesses Offers Solutions for 4 Major ChallengesWith external factors piling on the pressure, it’s time to tame the complexity of your dairy business with software designed for the challenges you face daily.
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- Blog Post 28 Sep 2023How Can Complaints Data Drive Continuous Improvement?Rising complaint numbers in Australia present a chance to use complaint data differently. See how complaints data can be used to drive change, now.
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- Blog Post 20 Sep 2023How Can Aptean Respond Help Super Funds Improve Complaint Handling?Australian super funds must change how they handle complaints. Aptean Respond can help ensure an improvement in superannuation sector complaint handling.
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- Blog Post 8 Aug 2023How to Navigate Regulatory Changes in the Buy Now, Pay Later IndustryCompanies in Australia’s Buy Now, Pay Later (BNPL) industry face regulatory headwinds in 2024. Click to explore how a case management system can help them prepare.
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- Blog Post 31 Jul 2023Shining a Spotlight on Root Cause Analysis (RCA)We brought together professionals from across the UK complaints sector to discuss their daily RCA challenges and share pressing issues and best practice.
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- Blog Post 21 Jul 2023Why You Should Put Complaints at the Heart of Your BusinessHaving complaints at the heart of your business is beneficial. Discover organisational-wide buy-in on the value of complaints data as a crucial tool for nurturing customer trust and loyalty as well as being a key profitability driver.
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- Blog Post 20 Jun 2023Driving Efficiency and Improving Visibility with ePOD TechnologyFind out how an ePOD solution helps you streamline on-site data capture, improve visibility throughout your operation and reduce inbound queries.
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- Blog Post 1 Jun 2023How To Optimise Your Complaint Handling Process for Customer Service ExcellenceDiscover how to optimise your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.
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- Blog Post 2 May 2023Maximising 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.
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- Blog Post 12 Apr 2023Meat Distribution Software: ERP and TMS Features that Help You Tackle Sector-Specific ChallengesDiscover how enterprise resource planning and transportation management software tackle the specific challenges of the meat, seafood and poultry industry.
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- Brochure 15 Feb 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.
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