Aptean Field Service, Traverse Edition - Garage Door

In the highly competitive garage door industry, it is important to retain customers after the initial sale with high-quality maintenance and service to follow later on. An integrated field service solution provides the tools and resources to ensure the long-term success of your business so that you can continue to deliver reliable, timely and high-quality service to your customers well into the future.

Streamline your residential and commercial garage door operations with Aptean Field Service Traverse Edition – managing the day-to-day efficiencies of your overhead door business tracking sales from quotes through installation and then service repair. Analyze KPIs to provide complete visibility of the business from original customer contact to on-going maintenance of garage door contracts.

Features Include:

• Controlling inventory and parts management

• Managing preventative maintenance, service contracts and warranties

• Scheduling service and dispatching technicians

• Delivering real-time insight with decision-making interactive reporting and dashboards

• Accessing customer information and service history

• Maintaining sales and service technician work orders in the field

• Offering service call scheduling software for 24/7 emergency service

• API integrations to best of breed solutions to grow your garage door business

Benefits Include:

• Improved customer support

• Automated daily operational activities to eliminate manual processes

• Simpler and more efficient scheduling and dispatching

• Easy tracking and ordering of parts/inventory

• Strengthened loyalty through repetitive consumer contract agreements

• Complete visibility of the business

• Increased mobility for technicians in the field

Want to learn more about how our field service solution, Aptean Field Service Traverse Edition, can help your business? Contact us today to chat with one of our experts or schedule a demo.