Aptean Distribution ERP, SWORDS Edition - Sales Ordering and Telesales Software for Wholesalers

With sales order processing and telesales software, your staff can complete high volume order processing with speed, efficiency and clarity. It gives instant access to customer accounts and real-time stock and pricing information, improving customer service and maximising sales opportunities every time.

Accurate Information, in an Instant

Using real-time stock information, you can avoid lost sales due to out-of-stock situations, as the system checks stock levels and suggests alternative products.

Increased Productivity

With faster access to information and streamlined data input, staff can process more orders per day.

Improved Customer Service

With access to real-time stock and product information, your staff can respond effectively and accurately to customer queries. Orders can be quickly downloaded from Excel and the system also emails order confirmations, detailing prices, availability, delivery and more.

Generate More Sales

With greater control, improved efficiency and instant access to real-time information, our sales order processing and telesales software is fully integrated within the Aptean Distribution ERP SWORDS Edition system. It can transform your telesales operations – so you never miss an opportunity to generate sales and you can answer customer queries quickly and efficiently.

Enhanced Functionality

With Aptean sales order processing and telesales software, you can:

• Increase the speed of order entry with easy-to-use, customer specific Price List Order Forms (PLOFs)

• Immediately access customer and product information on-screen

• Ensure delivery dates are met with access to real-time stock information

• Easily schedule, monitor and transfer telesales calls

• Encourage up-selling and cross-selling with alternatives to out-of-stock products and advise customers when usually ordered items are not on the order

• Automatically place back-orders when stock is unavailable, linked to Purchase Order Processing (POP), and then schedule the deliveries

• Preset automated promotions, defined by specified criteria, such as by sales channel, customer eligibility, quantity limits and sell-out dates

• Efficiently manage the entire pre-sell process through order capture, purchase ordering receipt, allocation and delivery

• Manage customer expectations with emailed order acknowledgements, detailing price, availability and delivery plan

Discover how Aptean Distribution ERP SWORDS Edition can help your business get ahead. Contact us today to chat with one of our experts or schedule a demo.