Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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Datasheet 28 Apr 2021Aptean Respond - Training PackagesOur training courses are example-led and tailored to the context of your specific Aptean Respond solution. Empower your team to get the most out of Aptean Respond, today.Download
Whitepaper 25 Feb 2021Aptean Respond Whitepaper: A Prime Source of Business IntelligenceLearn to leverage customer social media feedback to elevate the customer experience. Click here for more on the value of your customers' social media feedback.Download
Datasheet 8 Feb 2021Aptean Respond - SocialAptean Respond's Social module connects your case management team with your company's social media accounts to interact with social feedback through the Aptean Respond platform. Click here to find out how, now.Download
Blog Post 28 May 2020Managing Your Social Media Platforms and How a Complaint Management System Can HelpLearn more about how valuable a complaints management system (CMS) can be when it comes to managing your social media accounts.Learn More
Blog Post 23 May 2017Social Media: Opportunity for Engagement or Cause for Complaint?Do you really know the extent to which this activity impacts your customer service?Learn More
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