Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
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- Infographic 12 Jul 2024Why is Aptean Respond Better Than Salesforce for Managing Complaints?Trying to force-fit complaints processes into a CRM like Salesforce often leads to inefficiencies, higher costs and increased regulatory risk. Discover how purpose-built Aptean Respond is better.
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- Blog Post 10 Jul 2024The £9 Billion Blind Spot: How CRM Falls Short in Complaints ManagementUsing CRM to manage your complaints process can make it harder to reach quick, cost-effective case resolutions and raise your risk of regulatory referrals.
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- Blog Post 12 Jun 2024Aptean Respond vs. Salesforce: Which Is Best for Complaints Handling?It can be tempting to bolt complaint management onto your existing CRM, but most companies find that a specialist solution is best in the end. Let’s dive into why.
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- Infographic 24 May 2024How Are Technology and Automation Driving Revenue Growth for Food and Beverage Businesses in EMEA?To understand the impact of technology and automation on revenue, Aptean surveyed over 200 food processors, manufacturers and distributors in Belgium, Ireland, the Netherlands and the UK.
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- Video 8 Mar 2024Streamline Your Entire Food & Beverage BusinessDiscover our integrated, best in class software solution designed to streamline your entire food and beverage business delivered from a single vendor that offers comprehensive functionality.
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- Blog Post 3 Oct 2023Get in Sync by Integrating Advanced Software for Food Businesses With ERP SolutionsWith a food ERP as your digital foundation, you’re able to build a fully integrated tech stack to power your digital transformation. Let’s see what that looks like.
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- Blog Post 14 Sep 2023Top 8 Benefits of Digital TransformationThere’s a good reason digital transformation is on everyone’s agenda—it unlocks huge benefits for your business. Let’s breakdown the top eight of those benefits.
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- Blog Post 8 Nov 2022How Purpose-Built Food and Beverage Software Facilitates Working with Contract ManufacturersDiscover how the right food software allows you to realize the benefits of working with contract manufacturers without sacrificing quality and traceability.
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- Press Release 28 Sep 2021Aptean Launches Integrated CRM and Industrial Manufacturing ERPCloud-Based Solution Enables 360-Degree View of Buyer Journeys
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- Press Release 15 Jul 2021Aptean Launches Integrated CRM for its Food and Beverage ERP SolutionsCloud-Based Solution Enables Improved Customer Service and Increased Efficiency
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- Blog Post 13 Mar 2021What Is CRM Documentation and How Can Businesses Use It?When introducing your business to a new software, it is important to be sure that they have both the time and resources to become acclimated to the new system.
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- News 10 Feb 2021Global Security MagAptean Launches New Branding
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- Blog Post 25 Sep 2020How to Effectively Manage Customer RelationshipsAn industry-specific ERP enables you to enter and monitor all of your customer-related issues easily
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- News 25 Jun 2020DC VelocityAptean acquires WorkWise
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- Blog Post 4 Mar 2020A Beginner's Guide: What Is a CRM System?A customer relationship management (CRM) system is a software system that improves business-to-consumer relationships, streamlines processes and improves business profitability.
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