Aptean Insights
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Blog Post 1 Nov 2024Webinar Roundup: Expert Insights on Customer Vulnerability in Complaints ManagementHear from the experts on how financial services firms like yours can balance compliance and compassion when it comes to customer vulnerability.Learn More
Blog Post 30 Oct 2024Smart Support for Sensitive Situations: How Technology Enhances Communication With Vulnerable CustomersSimplify the process of identifying and supporting vulnerable customers in your financial services firm—find out how from expert Martin Canwell.Learn More
Blog Post 24 Oct 2024Providing Exceptional Care for Vulnerable Customers: Q&A With Industry Expert, Helen PettiferFor financial services firms, providing exceptional care for vulnerable customers is paramount so we dove into the topic with industry expert Helen Pettifer.Learn More
Blog Post 3 Jan 2024Improving Supply Chain Resilience With Cloud-Based ERP for Food and Beverage BusinessesIn an increasingly complex, fractured and disrupted supply chain, find out how a specialised food ERP can help you remain agile and resilient.Learn More
Blog Post 10 Aug 2023The Rising Threat of Ransomware Attacks: Leveraging Cloud Technology for Ransomware ProtectionRansomware attacks can cost millions and damage your brand. Discover how cloud-based solutions can help strengthen your business with ransomware protection.Learn More
eBook 18 Oct 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions of the Complaints Coffee Club facilitated by Aptean and The Collaboration Network since January 2022.Download
Blog Post 3 Aug 2022What It Takes To Be Fully Recall-Ready in the Food and Beverage IndustryRecalls can have a staggering impact on any food or beverage business, but there’s nothing to fear if you’re confidently recall-ready—here’s how to get there.Learn More
Blog Post 2 Aug 20225 Challenges for Consumer Goods Businesses and How the Best PLM Software Helps You Tackle ThemWhen facing pressure from all sides—like government agencies and discerning shoppers—PLM software is the key to success for consumer goods businesses.Learn More
Blog Post 7 Jun 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.Learn More
eBook 13 Apr 2022Aptean Respond eBook: The Heart of the UK Complaints CommunityLearn insights from the Complaints Coffee Club, a platform from the Collaboration Network sponsored by Aptean. Click here to explore, now.Download
eBook 12 Apr 2022Aptean Respond eBook: Achieving Customer Service ExcellenceA purpose-built complaint and case management system can elevate the experience of your customers. Click here to see how Aptean Respond clients benefit from our industry-specific solution.Download
Blog Post 22 Mar 20224 Steps to Create Excellent Food Product Traceability ProceduresWe all know how important food product traceability is, but how do you go about securing it? These four simple steps will help you establish clear procedures.Learn More
Blog Post 22 Feb 20224 Common Food and Beverage Facility Safety Concerns and How to Overcome ThemFind out how to overcome these common safety concerns on order to safeguard the well-being of your employees and make your facilities safer.Learn More
Blog Post 7 Feb 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
Blog Post 26 Jan 2022How to Prepare for a Food Safety Audit: Understanding Regulations and Ensuring ComplianceA food safety audit doesn’t have to seem like a threat. By understanding the regulations and following a clear checklist you can ensure compliance with ease.Learn More
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