Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news it’s all right here. Browse the categories below or get in touch with one of our experts if you have a question.
- Financial Services
- Clear Filters
Results
Showing1-10of24
Blog Post 1 Nov 2024Webinar Roundup: Expert Insights on Customer Vulnerability in Complaints ManagementHear from the experts on how financial services firms like yours can balance compliance and compassion when it comes to customer vulnerability.Learn More
Success Story 30 Aug 2024Aptean Respond Case Study: Shawbrook BankShawbrook’s decision-makers chose Aptean Respond, a leading complaints management system, with a cloud deployment on the Software as a Service (SaaS) model. Learn more, now.Download
Infographic 12 Jul 2024Why is Aptean Respond Better Than Salesforce for Managing Complaints?Trying to force-fit complaints processes into a CRM like Salesforce often leads to inefficiencies, higher costs and increased regulatory risk. Discover how purpose-built Aptean Respond is better.Download
Blog Post 5 Jun 2024Complaints Management Software: 11 Stats To Grab Your CEO’s AttentionBuild your business case for complaints management software with these compelling stats that prove how much time and money you can save.Learn More
Blog Post 10 Jan 2024Complaint Handling Software: Benefits Beyond the Complaints TeamThe best complaint handling software delivers value to your customers and internal stakeholders right across your organization. Explore those benefits today.Learn More
Blog Post 19 Jul 2023Consumer Duty Compliance: Is Your Complaints Team Ready?Complaints will play a vital role with Consumer Duty. Click here to learn how complaints data will help your organization with Consumer Duty compliance.Learn More
Whitepaper 9 May 2023Aptean Respond Whitepaper: Driving Compliance and Performance through Effective Complaints HandlingAs evidenced by other industries, regulators have prioritized protecting vulnerable customers, and this is likely to be the same for the gambling industry. Discover how, now.Download
Blog Post 22 Mar 2023Creating World-Class Customer ServiceDiscover how boosting staff engagement and embracing technology can help you deliver excellent customer service in the age of social media and fierce competition.Learn More
Success Story 28 Dec 2022Aptean Respond Case Study: Eric InsuranceAptean Respond helps Eric Insurance achieve RG 271 compliance, as well as the financial savings from increased efficiency and automated controls.Download
eBook 18 Oct 2022Complaints Coffee Club 2022 – The UK’s Complaints Community ForumSnapshot of the interesting and thought-provoking sessions of the Complaints Coffee Club facilitated by Aptean and The Collaboration Network since January 2022.Download
Ready to start transforming your business?
We’ve got the specialized industry software to help your organization thrive.
