Aptean Insights
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- Infographic 28 Aug 2024Becoming a Digitally Mature Fashion and Apparel BusinessAdvancing in digital maturity is the best way for fashion and apparel businesses to manage cost pressures and maintain profitability. This goes further than just implementing an ERP solution—comprehensive solution functionality is key.
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- Blog Post 7 Aug 2024Complaint Handling System: 6 Telltale Signs You Need an UpgradeUsing spreadsheets, manual methods or a bolt-on module in your CRM to manage complaints? Here are the telltale signs it’s time to move to a purpose-built system.
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- Infographic 12 Jul 2024Why is Aptean Respond Better Than Salesforce for Managing Complaints?Trying to force-fit complaints processes into a CRM like Salesforce often leads to inefficiencies, higher costs and increased regulatory risk. Discover how purpose-built Aptean Respond is better.
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- Blog Post 18 Jun 2024What Is Complaint Management Software and How Does It Work?In a regulated industry like financial services, optimizing your complaints handling function is key—let’s dive into how the right system does just that.
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- Blog Post 5 Jun 2024Complaints Management Software: 11 Stats To Grab Your CEO’s AttentionBuild your business case for complaints management software with these compelling stats that prove how much time and money you can save.
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- Blog Post 30 May 2024Four Reasons a Web-Based Complaint Management System Is the Way To GoWith lower costs, easier accessibility and increased security, raising the bar on your complaints handling is easier with cloud-based software. Find out how, now.
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- Blog Post 8 May 2024Complaint Management System Requirements: A Step-By-Step Checklist for Successful ImplementationYour step-by-step guide for complaint management software implementation—from features to look for to compliance considerations and user training.
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- Blog Post 22 Apr 2024Prevention Is Better Than Cure: Why Your Complaint Handling Strategy Has the Wrong GoalPrevention really is better than the cure. When it comes to your complaint handling strategy, it’s time to stop treating the symptoms and solve the root cause.
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- eBook 19 Apr 2024Aptean Respond eBook: How to Reduce Your Customer ComplaintsTaking a proactive approach to complaints management can deliver operational, financial and customer satisfaction improvements. Find out how to use complaints management software to tackle problems at their source.
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- Blog Post 10 Apr 2024Ask the Experts: How Can Motor Finance Companies Respond to the FCA’s Investigation of DCAs?Is your motor finance company inundated with DCA complaints? Find out how you can optimize your response to the FCA’s investigation.
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- Blog Post 2 Apr 20245 Beverage Industry Trends: New Challenges and Opportunities Bubbling UpWith several trends taking the industry by storm, now is the time for your beverage company to capitalize. Keep your finger on the pulse with this roundup.
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- Blog Post 6 Mar 2024Excelling in End-to-End Food Logistics With Industry-Tailored TechnologyWith a long list of industry-specific challenges, the food supply chain is complex, but with the right technology you can smooth every step of the journey.
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- Blog Post 30 Jan 2024Transform Your Fleet Operations With These 3 Transportation Management SolutionsLooking to slash fleet costs? Elevate your customer service game? Transform your logistics operation? Find out how with advanced tools built for the job.
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- Blog Post 25 Jan 2024How Transportation Management Software Shores Up 5 Logistics Pain PointsExplore how advanced TMS tools turn your operational pain points into opportunities to improve customer service and increase efficiency—boosting your bottom line.
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- Blog Post 10 Jan 2024Complaint Handling Software: Benefits Beyond the Complaints TeamThe best complaint handling software delivers value to your customers and internal stakeholders right across your organization. Explore those benefits today.
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