Aptean Insights
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- Infographic 29 May 2024Create Your Business Case for Complaints Management SoftwareCreate a compelling business case for your CEO, CFO and other key decision-makers by showing them how much time, money and risk you can save with Aptean Respond.
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- Infographic 22 May 2024Feeding Innovation: How AI Is Reshaping the Food and Beverage IndustryAptean’s recent research report, conducted in conjunction with B2B International, revealed that AI is already seeing widespread adoption among food and beverage organizations.
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- Infographic 21 May 2024The Fabric of the Future: How AI Is Reshaping the Apparel IndustryAptean’s recent research report, conducted in conjunction with B2B International, revealed that AI is already seeing widespread adoption among apparel organizations. Learn more results, now.
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- Blog Post 22 Apr 2024Prevention Is Better Than Cure: Why Your Complaint Handling Strategy Has the Wrong GoalPrevention really is better than the cure. When it comes to your complaint handling strategy, it’s time to stop treating the symptoms and solve the root cause.
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- eBook 19 Apr 2024Aptean Respond eBook: How to Reduce Your Customer ComplaintsTaking a proactive approach to complaints management can deliver operational, financial and customer satisfaction improvements. Find out how to use complaints management software to tackle problems at their source.
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- Blog Post 10 Apr 2024Ask the Experts: How Can Motor Finance Companies Respond to the FCA’s Investigation of DCAs?Is your motor finance company inundated with DCA complaints? Find out how you can optimize your response to the FCA’s investigation.
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- Blog Post 29 Feb 2024Distribution and Delivery: 5 Strategic Priorities for 2024As the demands of this year fully set in, it’s time to look at how an advanced TMS can help you tackle your top five priorities and drive success.
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- Blog Post 4 Jan 2024How the Right Complaint Management Solution Can Help Insurers Optimize Claims HandlingImplementing the right complaint management solution can help insurance companies with more than just complaints. Discover how, now.
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- Blog Post 18 Dec 2023Aftercare in Complaints Management: Complaints Working Group December 2023Our Complaints Working Group discussed the critical role of aftercare in the complaints process. Read on to learn more about the benefits of aftercare.
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- Blog Post 14 Dec 2023Elevate Your QA in the Complaints Process With Aptean RespondFor quality assurance in the complaints process, the right technology can make all the difference. Discover how Aptean Respond can help, now.
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- Blog Post 2 Nov 20237 Ways Fashion Brands Can Benefit From Apparel Software SolutionsApparel software solutions can help your business achieve more in a dynamic, ever-changing industry. Discover how, now.
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- Blog Post 31 Oct 2023Six Financial Regulations Raising Your Risk of an AuditIncreasing regulations in financial services are putting your company under a microscope. Explore the regulations that can increase your company's audit risk.
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- Blog Post 28 Sep 2023How Can Complaints Data Drive Continuous Improvement?Rising complaint numbers in Australia present a chance to use complaint data differently. See how complaints data can be used to drive change, now.
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- Blog Post 21 Sep 2023Building a Business Case for Food and Beverage ERP: Software That Shores Up 7 Major Pain PointsTo get buy-in for an ERP implementation, you’ll need to demonstrate to stakeholders how the solution can solve your major pain points. Jump in to find out how, now.
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- Blog Post 20 Sep 2023How Can Aptean Respond Help Super Funds Improve Complaint Handling?Australian super funds must change how they handle complaints. Aptean Respond can help ensure an improvement in superannuation sector complaint handling.
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