Dun Yong Food Services Prepares for the Future with New ERP System from Aptean

For a company that’s continuously growing, an ERP solution that no longer matches the requirements of the business or offers insufficient opportunity for improvement can be crippling. In situations like this, there’s one clear solution: implementing an industry-specific ERP system that can suit all of the organization’s needs and fully support plans for the future.

Dun Yong Food Services, a catering and wholesale supplier specializing in Asian foods, was faced with just such a scenario. That’s why the company started looking for a new software partner with a modern, scalable ERP platform about a year and a half ago. Aptean Food & Beverage ERP Foodware Edition was the perfect fit.

Dun Yong recognized early on how important change management is in implementation processes like this and made sure that key users from their teams were involved from day one.

"No one knows better what is really needed than the experts themselves," says Taco Slot, logistics manager at Dun Yong Food Services.

In collaboration with their key users, Dun Yong created a list with all of the minimum requirements that a software partner had to be able to meet. After the first round of evaluations, Dun Yong narrowed their choices down to a shortlist. 

Not long after that, though, the business had to put the project on hold due to the COVID-19 pandemic and the uncertainties it brought. Thankfully, they were able to pick back up and make progress during the summer, and after an intensive selection process, Aptean came out on top with our Aptean Food & Beverage ERP Foodware Edition.

Dun Yong made this decision based on several critical factors. All key users attended the demonstrations in the selection process, during which Aptean’s team was able to answer all of their most pressing questions. We also showed a deep understanding of the organization’s challenges and unique needs, which strengthened the relationship and created a vital sense of trust.

According to Slot, “It soon became clear that Aptean was looking for a partnership: we choose you, but you also choose us. The conversation was transparent and honest, and that really helps."

Just as importantly, the Aptean Food & Beverage ERP solution was the best fit for the growing company. The ease of use of the solution and the fully integrated Microsoft environment were key differentiators that informed the final decision.

Looking to the future and improvements that Dun Yong Food Services has planned, Taco states: "Of course, we want to grow even more in the coming years. Among other things, we want to expand further in Belgium and become bigger than we already are."

The company is currently looking for a larger business space to make these future plans a reality. With more office and warehouse space to go with a modern ERP platform, Dun Yong will be up for growth going forward.

Read other Aptean customer success stories or contact us today to learn more about what our purpose-built solutions can do for your food and beverage business.