Aptean Insights
Whether you’re looking for industry insights, product details, upcoming events or our latest news—it’s all right here. Browse the categories below or get in touch with one of experts if you have a question.
(1)
Results
Showing1-15of117
Blog PostSep 29, 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog PostSep 14, 2022Choosing a Complaint Management System: Everything You Need to KnowMore businesses are turning to tech for help with their complaints, but with so many systems to choose from, what should you be looking for? Find out now.Learn More
eBookSep 14, 2022Aptean Food & Beverage eBook: Sustainable Production and DistributionSustainable food production and distribution is easier to achieve when broken down into a play-by-play strategy. Aptean has collated key plays for your sustainability strategy.Download
WhitepaperAug 30, 2022Aptean Food & Beverage ERP Whitepaper: Traceability - The Importance of Supply Chain Visibility and the Technologies that Power ItDiscover key benefits of best practices and top ways to improve performance.Download
WhitepaperJul 20, 2022Aptean EAM Whitepaper: No Spare Parts - Your Ultimate Guide to Plant Optimization and Managing CostsEAM is defined as a set of processes and tools that allow companies to track and manage their physical assets throughout their lifecycle.Download
Blog PostJul 7, 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.Learn More
WhitepaperJun 21, 2022Aptean Food & Beverage ERP Whitepaper: How to Thrive During Food & Beverage Market TurbulenceThe food and beverage industry is vulnerable to external pressures – uncontrollable factors are affecting every element of the manufacturing process.Download
Blog PostJun 8, 2022Ensuring Five-Star Complaint Handling ExcellenceFinancial services businesses face more complaints and higher customer expectations than ever. How can they improve complaint handling? Find out how, now.Learn More
Blog PostMay 20, 2022Leveraging Complaints Data: What Does It Look Like in Practice?We delve deeper into the issue of operational reporting, looking at the practicalities of deriving invaluable business insight from your complaints data.Learn More
Blog PostApr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.Learn More
eBookApr 13, 2022The Heart of the UK Complaints CommunityThis eBook shares insights from the Complaints Coffee Club, a platform from the Collaboration Network supported by Aptean.Download
eBookApr 12, 2022Aptean Respond eBook: Achieving Customer Service ExcellenceCustomer success stories with Aptean RespondDownload
WhitepaperMar 31, 2022Aptean Food & Beverage ERP Whitepaper: Dealing with Disruptions in the Food and Beverage IndustryLeverage technology to navigate this dynamic marketplaceDownload
Blog PostMar 30, 2022Significant Complaint Handling Results for BGL InsuranceUsing Aptean’s complaints management system to facilitate a quick shift to home-working and increase efficiencies, BGL was able to tangibly improve customer outcomes.Learn More
WhitepaperFeb 23, 2022Aptean Food & Beverage ERP Whitepaper: A Thorough Adoption Process is Crucial for a Successful ERP ImplementationThe best ERP software is designed to be customizable and scale with your business, and you’ll want to take advantage of those features.Download
Ready to start transforming your business?
We’ve got the specialized industry software to help your organization thrive.
