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Blog Post 2 May 2023Maximizing 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.Learn More
Brochure 15 Feb 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.Download
Blog Post 26 Ene 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog Post 18 Ene 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog Post 5 Ene 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.Learn More
Blog Post 20 Dic 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog Post 1 Dic 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.Learn More
Blog Post 14 Oct 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.Learn More
Blog Post 29 Sept 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.Learn More
Blog Post 7 Jul 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.Learn More
Blog Post 7 Jun 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.Learn More
Blog Post 4 May 2022Functional Foods: Nutritious, Delicious and Peaking in PopularityWith functional foods continuing their rise in popularity, we take a look at what exactly, they are, what’s driving demand and how you can capitalize on this boom.Learn More
Blog Post 23 Mar 2022The Benefits of Food Recipe Management Software and 6 Best Practices to EmployPerfecting, protecting and consistently applying your product recipes is fundamental to your business, so streamlining the process with dedicated software is vital.Learn More
Blog Post 10 Mar 2022Mashups, Crossovers and Flavor Fusions: Getting Novel in the Food and Beverage IndustryAs experimentation continues to be all the rage in food and beverage, we take a look at noteworthy examples and how your company can get in on the action.Learn More
Blog Post 22 Feb 2022Stand Out From the Crowd With 3 B2B eCommerce Strategies That WorkOnline B2B sales are booming and the opportunity for your business is huge but diving into eCommerce can be daunting. Here are three strategies to get you started.Learn More
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