Información sobre Aptean
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- Blog Post 30 Ene 2024Transform Your Fleet Operations With These 3 Transportation Management SolutionsLooking to slash fleet costs? Elevate your customer service game? Transform your logistics operation? Find out how with advanced tools built for the job.
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- Blog Post 10 Ene 2024Complaint Handling Software: Benefits Beyond the Complaints TeamThe best complaint handling software delivers value to your customers and internal stakeholders right across your organization. Explore those benefits today.
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- Blog Post 20 Jun 2023Driving Efficiency and Improving Visibility with ePOD TechnologyFind out how an ePOD solution helps you streamline on-site data capture, improve visibility throughout your operation and reduce inbound queries.
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- Blog Post 1 Jun 2023How To Optimize Your Complaint Handling Process for Customer Service ExcellenceDiscover how to optimize your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.
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- Blog Post 2 May 2023Maximizing 3PL Efficiency and Profitability with Advanced Truck Route Planning SoftwareWhen distribution is your business there’s no room to hide—your operation must be as productive as possible. Discover how routing software can help.
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- Brochure 15 Feb 2023Aptean Respond: Driving Business Value with Effective Complaints HandlingSimplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.
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- Blog Post 26 Ene 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?
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- Blog Post 18 Ene 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.
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- Blog Post 5 Ene 2023Features to Look For in Customer Complaint Management SoftwareWhen evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.
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- Blog Post 20 Dic 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?
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- Blog Post 1 Dic 2022Automation on the Frontline of Customer Complaints in the Financial Services IndustryFind out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.
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- Blog Post 14 Oct 2022Aptean Respond Summer Release 2022 – The Latest Edition of Aptean's Complaint Management SystemWe look at how the latest version of our complaint management system can help streamline the end-to-end customer complaint journey and improve outcomes.
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- Blog Post 29 Sept 2022Customer Experience Excellence – The Key to Compliance, Retention and Good OutcomesWith research showing that customer experience is key to compliance and customer retention, you can use tech to ensure customer experience excellence.
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- Blog Post 7 Jul 2022Complaint Quality Assurance: More Than Just Customer OutcomesComplaint quality assurance has evolved. We look at how complaint QA can deliver new insights and oversight to inform continuous improvement.
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- Blog Post 7 Jun 2022Observing World Food Safety Day: 4 Ways to Reinforce Your EffortsWorld Food Safety Day serves as a logical moment to revisit your organization’s approach—here are 4 ways you can improve your efforts.
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