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Blog PostApr 20, 2022Leveraging Complaints Data: Go Beyond Operational ReportingLeverage your complaints data to inform data-driven decision-making and ultimately make a real difference to your bottom line.Learn More
Blog PostFeb 22, 2022Stand Out From the Crowd With 3 B2B eCommerce Strategies That WorkOnline B2B sales are booming and the opportunity for your business is huge but diving into eCommerce can be daunting. Here are three strategies to get you started.Learn More
Blog PostFeb 9, 20226 Strategies for Better Product Shelf Life ManagementWhat could better shelf life management mean to your business? Greater data visibility. Improved customer experiences. Higher profitability. Find out how, now.Learn More
Blog PostFeb 8, 2022Preventing Operational Bottlenecks at Your Food and Beverage Business with ERP SolutionsBottlenecks in your operations cost you time and money. But with the right ERP solution you can minimize the chances of these setbacks. Find out how, now.Learn More
Blog PostFeb 7, 2022How To Tackle Customer Vulnerability and Achieve Service ExcellenceIn the financial services industry, managing customer vulnerability is critical and if done correctly can be the route to service excellence. Find out how, now.Learn More
Blog PostFeb 2, 2022How Food Distribution Software Can Help Your Business Conquer Key ConcernsWhether it’s traceability, customer service or inventory control, the right food distribution solutions can help your business master its biggest concerns.Learn More
Blog PostJan 11, 2022Building Better Customer Service in the Age of Amazon: 4 Tips for Your Logistics CompanyWhen you’re up against retail giants and slick logistics machines, continuously satisfying your customers can seem like a tall order, but it doesn’t have to be.Learn More
Blog PostNov 16, 2021How Aptean Routing & Scheduling Enables Broadline Food Distributors to Optimize OperationsTo efficiently manage the host of variables involved in broadline food distribution route planning, you need specialized software. Enter Aptean Routing & Scheduling.Learn More
Blog PostNov 8, 2021Rising Complaint Numbers – How To Prepare For What’s NextWith supply chain disruption likely to increase customer complaints further, it’s time to prepare your business for this upturn with a complaints management system.Learn More
Blog PostNov 3, 2021The Importance of Keeping Customers UpdatedUpdating customers is a vital part of the complaints journey. Explore how you can automate updates, boosting customer satisfaction and business efficiency.Learn More
Blog PostOct 26, 2021The C Suite Checklist: How to Answer the Top 5 Questions About Your Fleet's Operational and Financial PerformanceExplore the top 5 fleet performance metrics you should be tracking and how route optimization software can help you both track and improve them.Learn More
Blog PostSep 29, 2021The Value of SMS Communications in Complaint ResolutionSMS messages are often overlooked when it comes to optimizing your customer complaint communications, but they can hold the key to improving customer experience.Learn More
Blog PostAug 23, 2021The Heart of the Matter: The Importance of Robust Root Cause Analysis in Complaint ManagementAs the saying goes - prevention is better than the cure. And it’s certainly true when it comes to identifying root causes in complaints management. Discover how, now.Learn more
Press ReleaseMay 27, 2021Aptean and Its Customers Win Gold at 2021 UK Complaint Handling Awards CeremonyAtlanta Group, Close Brothers and MotoNovo Finance Recognized for Service Excellence Powered by Aptean RespondRead more
eBookApr 15, 2021Aptean Retail ERP eBook: The Secret to Outstanding Customer ServiceHow can your business turn consumer responses into a learning tool, to enhance the retail experience and achieve that all-important 5 star ratingDownload
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