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Blog Post Abr 2, 2025Is Mobile Proof of Delivery Software the Answer to Great On-Site Service?The on-site brand experience is a pivotal customer touchpoint for all mobile workforces. Find out how mobile proof of delivery software can improve your on-site customer service.Learn More
Blog Post Feb 29, 2024Distribution and Delivery: 5 Strategic Priorities for 2024As the demands of this year fully set in, it’s time to look at how an advanced TMS can help you tackle your top five priorities and drive success.Learn More
Blog Post Jul 13, 2023Revolutionize Your Fleet Operations: The Synergy of Daily and Strategic Route PlanningAs you know, most routing solutions improve daily fleet performance, but only the best systems also unlock the future potential of your operation. Find out how, now.Learn More
Blog Post Jun 1, 2023How To Optimize Your Complaint Handling Process for Customer Service ExcellenceDiscover how to optimize your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.Learn More
Success Story Abr 27, 2023Wiley Companies Migrates Aptean ERP to the Cloud for Scalability, Reliability and Business GrowthDiscover how Wiley Companies unlocked greater scalability, reliability and business growth by converting its ERP system to a Software as a Service (SaaS) model.Read story
Blog Post Mar 22, 2023Creating World-Class Customer ServiceDiscover how boosting staff engagement and embracing technology can help you deliver excellent customer service in the age of social media and fierce competition.Learn More
Blog Post Ene 26, 2023Ownership and Accountability for Frontline ComplaintsWith more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?Learn More
Blog Post Ene 18, 2023Creating a Frictionless Customer Complaint JourneyOrganizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.Learn More
Blog Post Dic 20, 2022Customer Vulnerability: Ensuring Fair and Equitable Complaint OutcomesAs the vulnerable population in society rises, what can financial services businesses do to fulfil their duty of care for fair and equitable complaint outcomes?Learn More
Blog Post Nov 23, 2022The Store of the Future: 10 Ways To Make People Love Shopping AgainIn a landscape focused on online interactions, creating an outstanding in-store experience can set your brand apart boosting customer loyalty and omni-channel success.Learn More
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