Aptean Insights
Que vous recherchiez des informations sur un secteur en particulier, sur des produits, sur les événements à venir ou encore nos dernières actualités : c'est ici. Parcourez les catégories ou contactez l'un de nos experts si vous avez une question.
(1)
Résultats
Résultats1-7sur7
Blog PostNov 8, 2021Rising Complaint Numbers – How To Prepare For What’s NextWith supply chain disruption likely to increase customer complaints further, it’s time to prepare your business for this upturn with a complaints management system.Learn More
Blog PostSep 29, 2021The Value of SMS Communications in Complaint ResolutionSMS messages are often overlooked when it comes to optimizing your customer complaint communications, but they can hold the key to improving customer experience.Learn More
Blog PostSep 20, 2021MotoNovo Achieves Complaint Management Excellence with Aptean RespondUsing Aptean’s complaint management system, MotoNovo has transformed its complaints handling, reducing FOS referral rate to just 2% and much more.Learn More
Blog PostSep 2, 2021Ardonagh Group Optimises Complaint Management with Aptean RespondAs the winner of the Best Complaint Handling - Financial Services at the recent UK Compliant Handling Awards. Learn how The Ardonagh Group transformed its complaintsLearn More
Blog PostJul 23, 2021Complex Complaints – Why First Point of Contact Resolutions Aren’t Always BestWhen it comes to complex complaints, it feels as if quality and speed are often going head to head, but which should you really be prioritizing for customer experience?Learn More
Blog PostJun 16, 2021Post-Pandemic: What's Next for Financial Services?Are you ready for the "new normal"? We take a look at the potential challenges of the post-pandemic financial services industry and how you can rise to them.Learn More
Blog PostMar 24, 2021Build vs Buy: 10 Points You Need to Consider When It Comes to Complaints Management SoftwareDeciding if your business should build or buy software can be tough. So, we’ve collected the 10 key considerations when it comes to complaint management software.Learn More
Prêt à transformer votre entreprise ?
Nous avons les logiciels sectoriels spécialisés dont vous avez besoin pour développer votre entreprise.
