Multi-Channel EPoS and Mobile PoS

Aptean EPoS software allows multi-channel retailers to extend the reach of their marketing, CRM and back office systems to the Electronic Point of Sale (EPoS) in their retail stores. Immediate access to accurate customer and stock data enables retail staff to provide better service, drive further sales online and assist with inventory and stock management.

Aptean EPoS software offers easy access to customer and enterprise wide stock data so you can:

Gain a Single View of the Customer

View full customer details and history from any sales channel, at any EPoS point.

Get To Know Your Customers

Capture customer details directly into the Aptean multi-channel retail system via EPoS.

Meet Customers’ Delivery Expectations

Introduce Click and Collect services and ship from store.

Excel at Customer Service

Deliver customer service excellence at the checkout using the built-in tools to identify potential up-sell opportunities based on purchase history.

Drive Online Sales In-Store

Avoid lost sales by providing in-store ordering for out-of-stock or extended range items. Customers can instantly buy from the full online range via the till point, mobile EPoS, staff assisted in-store iPads or by using self-service kiosks.

Offer More

Our multi-channel retail and EPoS software also supports: catalogues - customers can browse catalogues in-store, then order online; customer email capture in-store for future email marketing and promotions; special events and services in-store.

The Aptean EPoS Retail System Allows You To:

• Perform inter-branch stock transfers, queries and group stock figures using a single point of contact for all channels

• Process multi-channel customer returns according to the customer’s preference

• Gain real-time visibility of stock across all channels and multiple locations

• Search product, price and stock levels quickly and efficiently from EPoS

• Immediately see a company-wide view of future purchase orders for out of stock items and review back orders

• Operate promotional activities across all of your retail channels including gift and loyalty card schemes

• Search your website for additional products, with image and product details

• Process sales quickly and easily

Aptean EPoS software for retail goes far beyond traditional order and payment processing. Contact us today to chat with one of our experts or schedule a demo to learn how you can maximise your multi-channel retail business success.