Aptean Field Service, Traverse Edition - Electrical Contracting
Aptean Field Service, Traverse Edition - Electrical Contracting
Aptean Field Service, Traverse Edition - Electrical Contracting
20 Mrt 2019
Aptean Staff WriterMobile Field Service Management Made Easy
Aptean provides electrical contractors with the mobility to meet their customer’s needs in the field with access to Aptean Field Service Traverse Edition from any mobile device. Our software benefits commercial, industrial and residential electricians who provide all types of electrical contracting.
Whether the job is indoors or outdoors, involves troubleshooting or diagnosing electrical problems, upgrading for energy efficiency, repairing for code compliance, installing new and efficient systems, retrofitting, conducting inspections or other electrical needs, our easy-to-use interface effectively manages everyday operations in the following areas:
1. Scheduling and Dispatching
Efficiently schedule and dispatch the qualified technician or crew and parts to an appointment at the designated date, time and location in the field, whether for installation, scheduled service, preventative maintenance or emergency repair.
2. Customer Information and Service History
Service techs can easily maintain and review historical customer information including service history, maintenance contracts, installed customer equipment and warranty information. The system automates the collection and tracking of warranties and service contracts to set up recurring tasks like preventative maintenance schedules with the intent to prevent expensive breakdowns and downtime for customers.
3. Work Order Management
Electricians receive detailed work orders or jobs on their mobile devices - capturing and transmitting real-time updates, including job estimates and maintenance contract quotes, work orders, labor and equipment, parts and materials, applicable notes, billing and invoicing.
4. Parts Management
Parts and inventory are tracked, controlled and maintained throughout a company’s facilities and service vehicles in real-time, leading to more accurate stock and material management. Automated alerts can identify when inventory should be replenished and account for lag time helping to ensure you have the right parts and equipment on-hand.
Electrical Estimating Software
Aptean Field Service allows you to easily create estimates and quotes, dispatch a salesperson or technician, assign custom quote forms to be completed via a mobile device or tablet while on-site and then easily convert the quote into a Work Order once approved.
Managing the electrical estimating to produce customized quotes process separately from creating approved work orders helps keep sales and active projects organized in one platform, while seamlessly automating processes to increase efficiency and save your team time.
Never miss required documentation and signature
Drive sales with accurate information
Automate work order creation
Benefits Include:
Automate follow-up on preventative maintenance
Enhanced communication with your field service techs
Improved equipment management efficiency
Track repair history and detailed information on customer equipment
Easy access to user instructions, wiring guides, spec sheets and other important resources
Increased customer satisfaction with real-time data and updates
Elimination of unnecessary paperwork and redundant data entry
Real-time reporting that provides insight into the performance of technicians in the field
Supported Electrical Services:
Plugs, switches and dimmers
Smoke alarm systems
Data and communication lines
Electric panels and breaker boxes
Home intrusion/burglar alarms
Phone and TV outlets
Electrical appliances
Exhaust fans and heaters
GFI outlets and breakers
Landscape lighting
Spa/Jacuzzi wiring
Want to learn more about how our field service solution, Aptean Field Service Traverse Edition, can help your business? Contact us today to chat with one of our experts or schedule a demo.
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