Multi-Channel Mail Order Software

Our multi-channel software solutions support mail order businesses, meeting the unique challenges faced by catalogue retailing and call centre operations. Manage your multi-channel business efficiently with sector-specific software which can deliver seamless, cross-channel integration across your sales platforms.

Enhanced visibility

Gain a holistic overview of business activities for more informed decision making, with a 360° view of your customers, your stock and your promotions in one integrated system.

Direct from the software author

Our system is built on more than 25 years’ experience providing market leading software for multi-channel retailers, so you can always have confidence in Aptean.

Drive growth through insight

Use accurate, up to the minute insight to build successful customer relationships, target your best customers and generate more profitable sales.

Sector-Specific Multi-Channel Software

With Aptean mail order software capability, you can:

• Gain a single view of your customers, your stock and your promotions across your online, retail and call centre operations

• Manage your multi-channel business efficiently from a centralised location

• Track the success of catalogue marketing campaigns

• Integrate your telephone system with our software solutions to reduce call handling time and increase productivity – call centre agents can make and receive calls with a click of a button on their computer screen with no need to touch a phone

• Build successful customer relationships, target your best customers and generate more profitable sales

• Optimise and control your supply chain, streamlining fulfilment and returns

• Analyse your information for effective management and better decision making

• Manage multiple catalogue brands from a single multi-channel retail system – allowing you to cross sell across brands

Contact us today to chat with one of our experts or schedule a demo to learn how you can maximise your multi-channel retail business success.